Attentive Care | Frequently Asked Questions

Frequently Asked Questions

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Frequently Asked Questions

Attentive Care provides a range of services, including Supported Independent Living, Support Coordination, Short-Term Accommodation (Respite Support), Lifestyle Support/Personalised Day Options, Transport Support, and Behaviour Support. For detailed information, please visit our Services page.
Yes, Attentive Care is a registered provider under the National Disability Insurance Scheme (NDIS), committed to delivering high-quality support to participants.
To begin, contact us via phone at 1300 1 2273 1 or through our Contact page. Our team will arrange a meeting to discuss your individual needs and develop a tailored support plan.
Supported Independent Living (SIL) assists individuals with disabilities to live independently while receiving support with daily tasks. Attentive Care offers SIL services to help participants achieve their personal goals.
Our Support Coordination service helps participants understand and implement their NDIS plans by connecting them with appropriate service providers and ensuring they make the most of their funding.
Short-Term Accommodation provides temporary relief for both participants and their caregivers. It offers a change of environment and the opportunity to engage in different activities.
Yes, our Transport Support service helps participants travel to appointments, community activities, and other essential destinations safely and comfortably.
Attentive Care is based in Parafield, South Australia, and offers services throughout the Adelaide metropolitan area and surrounding regions.
We conduct comprehensive assessments to understand each participant's unique requirements and preferences, allowing us to develop personalised support plans.
Behaviour Support involves strategies to improve participants' quality of life by addressing challenging behaviours. It's beneficial for individuals seeking to develop positive behaviours and enhance their social interactions.
Our values-driven staff are passionate and professional, working alongside adults with special needs to help them achieve their life goals. We adhere to strict quality standards and continuously seek feedback to improve our services.
Costs vary depending on the services provided and are aligned with the NDIS pricing arrangements. We can discuss specific costs during the initial consultation.
We value your feedback. You can provide feedback or raise concerns through our Feedback page or by contacting us directly.
While we primarily offer scheduled services, we understand that emergencies can arise. Please contact us to discuss any urgent support needs, and we will do our best to assist.
We strive to match participants with support workers who best meet their needs and preferences. You can discuss your preferences with us, and we will work to accommodate them.
If your needs change, please contact us to review and adjust your support plan accordingly. We aim to provide flexible services that adapt to your evolving requirements.
Participant safety is our top priority. We conduct thorough background checks on all staff, provide regular training, and adhere to strict safety protocols to ensure a secure environment for all participants.
You can subscribe to our newsletter through our website to receive the latest news and updates about our services and events.
This service offers participants the opportunity to engage in meaningful activities tailored to their interests, promoting personal development and community involvement.
We are committed to protecting your privacy and confidentiality. Our Privacy Policy outlines how we collect, use, and protect your personal information.

For more information or to discuss your specific needs, please contact Attentive Care at 1300 1 2273 1 or visit our Contact page.

We are always looking forward to growing as a team. If you’re interested in joining our team of Possible People, please visit our Careers page or call us on +61 414 66 2273.

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